IT Support Engineer

City

Dubai / Bengaluru

Location type

Onsite

About the Role

About the Role

We are looking for an IT Support Engineer to manage technical support, maintain internal systems, and assist teams and clients with ERP, hardware, and infrastructure-related issues. You’ll play a key role in ensuring smooth day-to-day operations and reliable system performance.

What you will do

  • Provide technical support for hardware, software, and network issues

  • Troubleshoot Odoo ERP and user-related system problems

  • Configure systems, user accounts, permissions, and devices

  • Monitor backups, system health, and security practices

  • Assist with installations, updates, and maintenance tasks

  • Document issues, solutions, and technical procedures

  • Support internal teams during deployments and migrations

Requirements

  • Experience in IT support or system administration

  • Good understanding of Windows, Linux, and networking basics

  • Strong troubleshooting and problem-solving skills

  • Familiarity with ERP systems or business applications is a plus

  • Ability to communicate clearly with technical and non-technical users

  • Organized, proactive, and detail-oriented approach

Tech stack

  • Windows & Linux

  • Odoo ERP

  • Microsoft 365

  • Networking Tools

  • Remote Support Software

  • Backup & Monitoring Tools

Have a question? Fill out the form or contact us!

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Have a question? Fill out the form or contact us!

We believe in equality of opportunity. To live. To succeed. To grow. To be more than.